VSI Recognized by Constellation Research
Shortlist - 6 Solutions to Know for Field Service Management
Cincinnati, OH — April 9th, 2021 — Vertical Solutions Inc. (VSI) today announced it was named to the Constellation ShortList™ for Field Service Management in Q1 2021. The technology vendors and service providers included in this program deliver critical transformation initiative requirements for early adopter and fast follower organizations.
Vertical Solutions, Inc. (VSI), a developer of innovative service and Actionable IoT solutions, today announced that its solutions have been recognized by Constellation Research as one of six solutions to know for complex asset-centric field service management further supporting digital strategies.
About This Constellation Shortlist for Field Service Management an evaluation of twenty-five solutions globally with a plethora of functional criteria including: conversation with adopter clients, independent analysis, and briefings with vendors and partners, Constellation Research, an award-winning Silicon Valley-based strategic and futuristic firm creates a shortlist for vendors in different categories of the market relevant to early adopters. A specialized type of customer service, field service involves technicians repairing or servicing products in service centers or on customer sites. Field Service Management (FSM) software helps coordinate the complex logistics – including parts, warranties, and customer and staff schedules – integral to field service delivery. The most sophisticated vendors, such as VSI, have also begun incorporating Internet of Things (IoT) capabilities into FSM solutions. Getting information directly from the products themselves can vastly improve time to resolution for technicians. In addition, IoT data and customer feedback from technicians provide useful insights for marketing and product development teams. This enables feedback loops from dealers and subcontractors back to the original equipment manufacturer.
About Constellation Research Constellation Research serves leaders and organizations navigating the challenges of digital strategy, business-model disruption, and digital transformation. Constellation works closely with solution providers, partners, C-suite executives, board of directors, and its Constellation Executive Network of buy-side leaders to lead the way in research coverage and advise clients how to achieve valuable business results. Visit us at: www.ConstellationR.com
“Intelligent services that drive uptime and new revenue generating models is where VSI sees the future,” says Ron Wegmann, Sr., CEO, Vertical Solutions, Inc. “We are proud that Constellation Research has recognized our firm for its continued strategic vision.”
“As leaders adjust to a compressed state of digital transformation, they want to know which vendors matter the most based on technology investment, use cases, strategic vision, customer value, executive leadership and price,” noted R “Ray” Wang, chairman and founder at Constellation Research. “Our analysts have a pulse on what’s working, what’s not and are constantly in touch with other buy side executives. The ShortList™ does this in the most efficient and effective manner."
Constellation Research advises leaders on leveraging disruptive technologies to achieve business model transformation and streamline business processes. Products and services named to the Constellation ShortList meet the threshold criteria for this category as determined through client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research. The portfolio is updated at least once per year as the analyst team deems necessary based on market conditions.
About Vertical Solutions Inc. (VSI)
Companies worldwide use VSI's solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of connected service offerings. Our cloud first PaaS features unique capabilities that enables companies to automate interactions between any entity, database, or group within their supply chain based on business processes. Your supply chain requires flexibility and agility – you need additional tooling for your Internet of Things (IoT) and Industrial Internet of Things (IIoT) strategies that will enable you to deliver exceptional services now, and to be poised for future demands. Our Actionable IoT™, customer service, and field service solutions enable better visibility into your data, and further automate intelligent services strategies.
Disclaimer
Constellation Research does not endorse any solution or service named in its research.