What Can We Do for You?

At Vertical Solutions, Inc., we offer a full-service solution, including consulting, deployment, and integration services. “In, Up, and Evolve” is the key to our successful client partnerships. Our goal is to help you improve your intelligent services and deliver an excellent customer experience. Our Professional Services Organization has more than 25 years of expertise improving service for customers, partners, and system users.

How We Can Help

• Deliver immediate, feasible solutions (no long-term, high-cost implementations)

• Establish a true partnership with you

• Create phased methodologies to deliver ROI quickly (“IN, UP, and EVOLVE”)

• Offer configurable modular components for customer support and field service

• Ensure successful implementations via Key Performance Indicators (KPIs)

• Enable you to align competitively without major internal technology transformations

Our Services

• Project Management

• Integration Services, including for IoT, Enterprise Resource Planning (ERP) or back office systems, telephony or unified communication systems, websites and social strategies, external databases and knowledge, and additional data repositories and systems.

• Implementation Services and Project Lifecycle Management, including planning, definition, analysis, design, develop, test, and implementation

• Education & Training Services, including for administrators, end users (onsite or online), train-the-trainer, and platform training for developers

• 24 / 7 / 365 Global Technical Support

• Development & Co-Development Services