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Service & Preventative Maintenance
A Customer Experience / Field Service Management (FSM) solution built on a cloud-based technology platform (Vertical Services Platform ™). Better management and automation of customer relationships, preventative maintenance processes, and break fix services. Minimize human interactions and overhead but deliver profitable services to your clients. Uptime is key to their business and yours!
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Only Manage Exceptions. Automate Entitlements.
Better manage and automation for your customer’s assets service contracts, vendor contracts, warranty, and warranty recovery opportunities. Even automate engineering change notices from your OEMs. Escalations, notifications, and stronger customer engagement with complete the complete service lifecycle of serviceable assets and facilities.
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In. Up. Evolve. Minimizing Risk.
Weeks NOT Months to Go Live. We deliver immediate, feasible solutions (no long-term, high-cost implementations) We Establish a true partnership with you . We are succesful when we create phased methodologies to deliver ROI quickly (“IN, UP, and EVOLVE”) We offer configurable modular components for customer support and field service. Our goal is to enable you to align competitively without major internal technology transformations.