MC Machinery Systems Chooses Vertical Solutions, Inc. (VSI)
Mitsubishi Corporation’s industrial equipment group chose
VSI’s platform to manage complex service operations and enhance customer experience
Cincinnati, OH — June 28, 2021 — Vertical Solutions, Inc. (VSI), a developer of innovative service and Actionable IoT solutions, today announced that its solutions have been implemented by MC Machinery Systems, Inc., the industrial equipment division of Mitsubishi Corporation. VSI’s solutions encompass end-to-end post-sales support service management functionality that seamlessly enables stronger management of business processes.
MC Machinery’s hundreds of highly skilled professionals will use VSI’s solution to manage processes such as contract management, pre-emptive maintenance, engineering change notices, and technical support for its manufacturing technologies, including over 20,000 EDM, Laser, and Press Brake systems installed globally.
“Our industrial machinery keeps our customers’ businesses running. These high-value assets now incorporate IoT technology, and require complex service and support contracts to keep them at peak performance,” says Tony Imbrogno, Senior Vice President at MC Machinery Systems, Inc. “We continue to invest in leading technologies for our customers and chose VSI to help us ensure our service operations are world class, and to stay ahead of the curve with industrial support trends.”
“Industrial manufacturing is undergoing a huge shift, with aftermarket services driving significant opportunity as well as market differentiation,” says Ron Wegmann, Sr., CEO, Vertical Solutions, Inc. “We are proud that MC Machinery Systems has continued to partner with VSI and is leveraging our strengths in asset-centric service management and complex entitlements scenarios.”
About MC Machinery
As part of the global Mitsubishi Corporation, MC Machinery Systems draws from an extensive global source of support and innovation. Mitsubishi Corporation employs more than 60,000 people around the world, across a wide spectrum of industries including machine tools and controls, automotive, aerospace, industrial machinery, elevator, energy, metals, chemical, food and textile. This diversity, strength and stability trickles down to MC Machinery Systems customers—who benefit from Mitsubishi’s massive global R&D efforts and widespread knowledge base.
About Vertical Solutions, Inc. (VSI)
Companies worldwide use VSI's solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of connected service offerings. Our cloud first PaaS features unique capabilities that enable companies to automate interactions between any entity, database, or group within their supply chain based on business processes. Your supply chain requires flexibility and agility – you need additional tooling for your Internet of Things (IoT) and Industrial Internet of Things (IIoT) strategies that will enable you to deliver exceptional services now, and to be poised for future demands. Our Actionable IoT™ solutions enable better visibility into your data, and further automate intelligent services strategies. For more information, visit www.VertSol.com or www.Actionable-IoT.com.