VSI Achieves
“Built for NetSuite” Verification
Linking ERP solutions from Oracle NetSuite with post-sales service solutions
from VSI enables companies to create a single front- to back-office solution
Cincinnati, OH — May 4, 2021 —Vertical Solutions, Inc. (VSI), the developer of field service management and customer experience software solutions, announces that it has achieved “Built for NetSuite” Verification. VSI’s support service solutions enable customers to extend their NetSuite platform by fully integrating ERP and corporate financial operations with post-sales service operations, including field service, customer service, and entitlement management.
Built for NetSuite is a program for SuiteCloud Developer Network (SDN) partners that provides them with information, resources, and a method to verify that their applications and integrations meet new NetSuite standards and best practices. The Built for NetSuite program is designed to give NetSuite customers additional confidence that SuiteApps have been built to meet these standards.
NetSuite and VSI provide true cloud solutions that help companies implement a single front- to back-office solution to capture more revenue, strengthen customer relationships, and reduce operational costs. Companies can capture information in the field to better manage contracts, warranties, rebates, and inventory, and shorten billing cycles by generating customer invoices and capturing customers’ signatures on-site.
“Businesses recognize the value of tightly managing operations, and companies have been successful using VSI’s post-sales service management solution in tandem with NetSuite’s ERP solution,” says Ron Wegmann Sr., CEO of VSI. “We are pleased to achieve the Built for NetSuite verification to highlight our partnership and showcase the value of our solutions for customers.”
Users of VSI’s solutions can recognize a multitude of benefits from the following features:
· IoT integration enhancing connected services offerings
· End-to-end service lifecycle management
· Inventory visibility, workload balancing, and SLA adherence
· Extensive service contracts and warranty entitlements management
· Business Process Management (BPM) functionality to develop and implement business rules
· Fully integrated dispatch and scheduling using technician skill sets, workload, inventory, request status, predictive maintenance programs, SLA, travel time, and other constraints
· Integration with numerous contact channels support service request creation
· Integration with all back-end systems, including inventory and logistics
· Online/Offline mobile app solutions for field personnel
About Vertical Solutions Inc. (VSI)
Companies worldwide use VSI's solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of connected service offerings. Our cloud first PaaS features unique capabilities that enables companies to automate interactions between any entity, database, or group within their supply chain based on business processes. Your supply chain requires flexibility and agility – you need additional tooling for your Internet of Things (IoT) and Industrial Internet of Things (IIoT) strategies that will enable you to deliver exceptional services now, and to be poised for future demands. Our Actionable IoT™, customer service, and field service solutions enable better visibility into your data, and further automate intelligent services strategies. www.VertSol.com and www.Actionable-IoT.com