Vertical Solutions, Inc. (VSI) Recognized by Constellation Research…Again & Again!
Shortlist - 7 Solutions to Know for Field Service Management; Actionable IoT Solutions
Cincinnati, OH — March 24, 2022 — Vertical Solutions Inc. (VSI) today announced it was named to the Constellation ShortList™ for Field Service Management in Q1 2022. The technology vendors and service providers included in this program deliver critical transformation initiative requirements for early adopters and fast follower organizations. VSI was recognized for its continued innovation in marrying “customer-centric relevant data while further connecting human and machine initiatives”. (See Research Here)
VSI, a developer of innovative event-driven Actionable IoT solutions, has been recognized by Constellation Research as one of seven solutions to know distancing itself around complex asset-centric servitization to further support digital strategies. VSI has traditionally been a visionary in the world of complex assets and the need for their uptime and revenue generation potential.
“The race for data is paramount to any organization looking to succeed in a digital world”, say Ron Wegmann Sr., Founder and CEO of VSI. “Companies are looking at boutique innovators such as VSI to deliver technology with pre-developed functionally to rapidly ramp up their digital initiatives and delivery times. What CEO wants to delay ROI on their IoT or connected services strategy investments and development? VSI’s patent-pending platform decreases a digital teams’ development, decreasing investment, while quickly providing ROI.”
“The patent is good for more than IoT, think of it as a broad application of event-driven architecture,” says Ray Wang, CEO of Constellation Research. “As leaders adjust to a compressed state of digital transformation, they want to know which vendors matter the most based on technology investment, use cases, strategic vision, customer value, executive leadership, and price,” noted R “Ray” Wang, chairman and founder at Constellation Research. “Our analysts have a pulse on what’s working, what’s not, and are constantly in touch with other buy-side executives. The ShortList™ does this in the most efficient and effective manner.”
Constellation Research advises leaders on leveraging disruptive technologies to achieve business model transformation and streamline business processes. Products and services named to the Constellation ShortList meet the threshold criteria for this category as determined through client inquiries, partner conversations, customer references, vendor selection projects, market shares, and internal research. The portfolio is updated at least once per year as the analyst team deems necessary based on market conditions.
About This Constellation Shortlist for Field Service Management , an evaluation of twenty-five solutions globally with a plethora of functional criteria including conversations with adopter clients, independent analysis, and briefings with vendors and partners, Constellation Research, an award-winning Silicon Valley-based strategic and futuristic firm creates a shortlist for vendors in different categories of the market relevant to early adopters. A specialized type of customer service, field service involves technicians repairing or servicing products in service centers or on customer sites. Field Service Management (FSM) software helps coordinate the complex logistics – including parts, warranties, and customer and staff schedules – integral to field service delivery. The most sophisticated vendors, such as VSI, have also begun incorporating Internet of Things (IoT) capabilities into FSM solutions. Getting information directly from the products themselves can vastly improve the time to resolution for technicians. In addition, IoT data and customer feedback from technicians provide useful insights for marketing and product development teams. This enables feedback loops from dealers and subcontractors back to the original equipment manufacturer.
About Vertical Solutions Inc. (VSI) Companies worldwide use VSI’s solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of connected service offerings. Our cloud-first PaaS features unique capabilities that enable companies to automate interactions between any entity, database, or group within their supply chain based on business processes. Your supply chain requires flexibility and agility – you need additional tooling for your Internet of Things (IoT) and Industrial Internet of Things (IIoT) strategies that will enable you to deliver exceptional services now and to be poised for future demands. Our Actionable IoT™, customer service, and field service solutions enable better visibility into your data, and further automate intelligent services strategies.
Disclaimer
Constellation Research does not endorse any solution or service named in its research.